Privacy Policy

At sewlover, we take your privacy seriously and value the trust you place in us. This Privacy Policy outlines the personal information we collect, how we use it, and the choices you have regarding the information you share. We also highlight the measures we’ve implemented to protect your data and maintain a secure experience.

Your Privacy Matters to Us

Important: sewlover does not share, sell, or rent your personal information to any third parties.

1. The Information We Collect

We gather personal details from you in various ways—such as when you make a purchase or register on our website. The types of information we may collect include:

  • Identity & Contact Information: Your name, email address, billing and delivery addresses, purchase history, communication with our support team, product preferences, and any other personal data you provide.

  • Transaction Information: Details related to your payment method, such as the name on the payment method, card type, partial card number, and associated account.

  • Technical Data: We may collect your IP address, login data, browser type, operating system, language, and location whenever you access our website.

  • Marketing & Communication Preferences: Your preferences on receiving marketing communications and other contact preferences.

2. The Information You Provide

You may voluntarily provide us with personal details in various ways, such as when making a purchase, submitting reviews, or sharing content like photos, videos, and comments. This information can include your name, email, address, product preferences, and location.

3. How We Use Your Information

We use the information you provide to personalize our communications, recommend products you may be interested in, offer services tailored to your needs, and assist with questions or concerns regarding your order. Additionally, your information helps us process transactions, manage your account, and offer ongoing customer support.

4. Cookies, Web Analytics & Tracking

sewlover uses cookies, web logs, and Google Analytics to improve your shopping experience. Cookies allow us to remember your preferences and enhance the performance of our site. You can manage cookie preferences or opt-out of Google Analytics by using the available browser plugin.

5. Email & Text Message Notifications

If you choose, we may send you email and text alerts about our products and promotions. These communications will be sent approximately four times a month, and you can unsubscribe anytime by contacting us at [email protected].

6. Who We Share Your Data With

We never sell or rent your information to third parties. However, we do share your data with trusted partners to ensure we can offer you our products and services:

  • Payment Processors: Banks, payment providers, and shipping carriers.

  • Service Providers: Web hosts and advertising platforms.

  • Legal Obligations: In certain situations, we may need to share your information to comply with legal requirements or prevent fraud.

7. How We Protect Your Personal Information

sewlover employs advanced security techniques to safeguard your data against unauthorized access, disclosure, or alteration. Your payment details are encrypted using SSL encryption, and transactions are processed securely via PayPal. While we strive to maintain a secure environment, we cannot guarantee absolute confidentiality in every situation.

8. How Long We Retain Your Information

We retain your personal information for as long as it’s necessary to provide you with our services or as required by law. After you close your account or stop using our services, we may retain some data for legal purposes.

9. Withdrawing Your Consent

You may withdraw your consent for the processing of your personal information at any time. However, please note that this may impact your ability to access certain products or services. To modify or delete your data, please reach out to us via email at [email protected].

10. Accessing, Reviewing, and Updating Your Information

You have the right to request access to the personal information we hold about you and ask for any inaccuracies to be corrected. You may also request to have your data blocked or deleted, subject to applicable laws. To make any changes to your data, email us at [email protected].

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if necessary, communicated to you via email. We encourage you to check back regularly for updates.

By shopping with sewlover, you accept the terms of this Privacy Policy. If you have any questions or concerns, don’t hesitate to contact us at [email protected]. Your privacy and trust are our top priorities.